Tomlin Nicks Wells And Townsend Advertising, INC.

QUESTIONS AND ANSWERS

How does the Gift Card Program work?
The Gift Card offers the consumer a $1,000.00 incentive. The card can be redeemed as follows: $500.00 discounted from your commission, at closing, when they sell. $500.00 credit at closing when they buy. A maximum of $1,000.00 per card. At closing, you will write a check to the buyer for $500.00, which will show as a credit on the HUD statement. The credit cannot be used as any part of the down payment and must be disclosed to all parties to be compliant. There is no expiration date on the card and the card denomination can be customized.

How many Gift Cards do I get?
The Executive Packages includes: 1,000 Gift Cards, 500 Gift Card Mailers and 500 invitation sized envelopes.

How do I mail them?
Agents who experience the highest success rates have purchased the Executive Package and have mailed 400-500 gift cards in the invitation size mailers to high-turnover areas, their sphere-of-influence, past clients, expireds, FSBO's etc.,. hey keep the other 500 Gift Cards for hand-out purposes such as; chance encounters, open houses, in lieu of a business card, etc. This process ensures the highest rate of return from the product. However, many agents have purchased the Starter package to test their market and the success of the gift cards. Most of those agents have reordered the product in larger quantities.

What is the cost?
Please visit out PRODUCTS page for current pricing. or contact our offices directly for this information. Our prices are generally very static, however, if our printer raises the printing quote to produce the product, we may need to change our price accordingly. The Gift Cards and Gift Card Mailers are produced by one of the nation's top printers who also produces gift cards for Barnes & Noble, JC Penny's, Qwest, Home Depot and some 150 other national brands.

What do you need from me?
1.) We need the telephone number you would like printed on the back of your Gift Card. Please ensure this number will not be changing anytime soon.
2.) We need the photo you want on the back of your Gift Card. Most agents have us use the photo that appears on their company website, if that works for you we do not need you to send us a photo. If you choose to send a photo, email it to Art@TomlinNicks.com

When will my order arrive?
Once your order is placed, you will receive confirmation within 24 hours. Once we receive the photos and logos you wish to use (not required), a proof of your Gift Card will be submitted to you within 48 hours, weekends excluded. Once your approval has been received, your Gift Card order will be shipped directly to you in approximately 3 weeks time. If you are planning to mail the gift cards, this will give you plenty of time to create and refine a mailing list so you will be ready to begin your mailing the minute your order arrives.

What about re-orders?
You can re-order additional Gift Cards at any time by calling our offices at 800/ 220.6715. Re-orders will be priced at the then current cost being offered by our printing partner.

What if I leave my current company and change offices?
Then you leave the Gift Card program and all the prospects resulting from it. Our products are exclusively designed to provide an extraordinary competitive edge for you and your company.

What about agent-teams?
A lot of teams order Gift Cards with the team photo on the back. Not a problem.

What if I sign-up and change my mind?
There are no refunds or cancellations once your order has been placed with our company. We do guarantee your complete product satisfaction, however if the gift cards or mailers are damaged during production, there will not be any additional charges for replacing the damaged products.

Who do I call for questions or on-going services and support?
Please call us, toll free, 800/ 220.6715 or email us at GiftCard@TomlinNicks.com, and we'll do our best to help answer any questions you may have. Our office hours are 8:0 AM-4:00 PM, M-F, MST.